Terms of Service

Jingle Jandals / Ripper Christmas — operated by Stackdtec Limited ("we", "us"), New Zealand. NZBN/GST: NZBN 9429053233189; GST 147-233-310. Contact: hello@ripperchristmas.com.

Last updated: 4 October 2026

Draft for owner review — not legal advice. Have a lawyer check before publishing.

These terms apply when you ("you", "the customer") order a video card from us. By placing an order you agree to them. Our Privacy Policy and Refund Policy form part of these terms.

1. Who this service is for

Our service is for businesses in New Zealand and Australia. By ordering, you confirm you are acquiring our services for the purposes of a business and that you have authority to agree to these terms for that business.

2. What we do

We make personalised animated Christmas video cards (about 20 seconds long) using your logo, business name and message, a scene and carol chosen from our range, and — if you upload a recipient list — one personalised video per recipient name.

You receive:

• MP4 video, GIF and thumbnail files to download; and
• hosted share links (e.g. /c/<id>) you can send to your clients.

Recipient lists are limited to 1,000 recipients per order. Larger lists are available by arrangement.

You distribute the cards yourself. We do not email, text or otherwise contact your clients. You are responsible for how you send them, including complying with spam laws (the Unsolicited Electronic Messages Act 2007 in NZ and the Spam Act 2003 in Australia).

3. Prices and payment

• Prices are shown on our website at the time you order. NZ orders are charged in NZD and AU orders in AUD.
• NZ prices are shown plus GST unless stated otherwise. Australian prices are in AUD and exclude any GST. Stackdtec Limited is not currently registered for Australian GST.
• Current pricing includes: branded card A$199 (early-bird A$159 for orders paid by 11:59pm NZT on 13 November), per-name bundles, custom scenes (quoted) and express delivery (+A$40).
• Payment is taken by our payment provider, Stripe. We never see or store your full card number.
• We may change prices at any time, but not for an order you've already paid for.

4. Orders, previews and acceptance

1. You build your card and upload your content.
2. We generate a free watermarked preview. Please check it carefully — spelling, logo, names, message, scene and carol.
3. When you pay, you confirm you have approved the preview. A contract is formed when we confirm your paid order (by email or on screen).
4. We may decline or cancel an order before or after payment (for example, if the content breaches section 6, or we can't meet the deadline). If we cancel after payment, we'll refund you in full.

Previews are for review only. Please don't distribute watermarked previews.

5. Delivery times and deadlines

• Standard: orders paid by 4 December 2026 are delivered before Christmas, usually within 2 business days of payment and approved preview.
• Express (+A$40): priority production, usually within 1 business day (24 hours). Express is available for orders of up to 100 recipient names. Last call for express is 11 December 2026.
• Custom scenes take longer — we'll give you a timeframe when we quote.
• Times are our good-faith estimates. Bulk recipient lists and periods of very high demand can take longer. If we can't deliver before the deadline that applies to your order, see the Refund Policy.

6. Your content and your promises to us

"Your content" means your logo, business name, message, recipient names and anything else you upload.

You promise that:

• you own your content or have all the rights and permissions needed for us to use it to make your cards;
• your recipient names were collected and are held lawfully, and you're allowed to use them for this purpose (including under the NZ Privacy Act 2020 and, where it applies to you, the Australian Privacy Act 1988);
• your content is accurate and is not misleading; and
• your content doesn't break any law or anyone else's rights (including trade marks, copyright, privacy or reputation).

You must not upload or ask us to include content that is:

• offensive, hateful, discriminatory, harassing, threatening or sexually explicit;
• defamatory, misleading or deceptive;
• infringing someone else's intellectual property;
• about illegal products or activities, or for scams, phishing or malware;
• political campaigning, or impersonation of another person or business; or
• personal information beyond recipient names (please don't include addresses, phone numbers or other details in your list).

We may refuse, edit out or remove content that we reasonably think breaches this section. You're responsible for any loss we suffer from a claim that your content breaches these terms (to the extent the law allows).

7. Intellectual property

• Your content stays yours. You give us a non-exclusive licence to use your content only to make, deliver and host your cards (and to provide support). We don't use your logo or recipient names for marketing without your written permission.
• Our stuff stays ours (or our licensors'). Our templates, scenes, animations, artwork, fonts, music and software are owned by us or licensed to us.
• Your licence. Once you've paid, we grant you a non-exclusive, non-transferable, worldwide licence to use the finished cards to send to your clients and to post on your own channels (website, email, social media) for the purpose of seasonal greetings. You must not resell the cards, extract or reuse the music, artwork or templates separately, or use them in paid advertising or for other purposes without our written consent.

8. Hosting of share links

We host your share links and uploaded content until 31 January of the year after your order. We delete them within 30 days after that date, and purge backups within a further 30 days. Links will then stop working. Please download your files and keep your own copies. We aim to keep links available during the hosting period but can't guarantee uninterrupted availability.

9. Refunds

See our Refund Policy. Nothing in these terms limits any rights you have under consumer law that can't be excluded.

10. Consumer law

New Zealand customers. Because you're acquiring our services in trade, you and we agree that, to the extent permitted by law:

• the Consumer Guarantees Act 1993 does not apply (section 43(2)); and
• sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply (section 5D),

and we both agree this is fair and reasonable. This doesn't affect our obligation not to mislead you, and if a court decides contracting out isn't fair and reasonable, the relevant Act will apply.

Australian customers. Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL), which can apply to business purchases. Nothing in these terms excludes, restricts or modifies those guarantees or any other right you have that can't lawfully be excluded. Where the law allows, and our services are not of a kind ordinarily acquired for personal, domestic or household use, our liability for failing to meet a guarantee is limited to (at our option) supplying the services again or paying the cost of having them supplied again.

11. Limitation of liability

To the extent permitted by law (and subject to section 10):

• we're not liable for any indirect or consequential loss, or loss of profit, revenue, goodwill or data;
• we're not liable for problems caused by your content, your distribution of the cards, third-party email or social platforms, or events beyond our reasonable control; and
• our total liability for any order is limited to the amount you paid for that order.

12. General

• Changes: we may update these terms; the version in force when you ordered applies to that order.
• Contractor: we may use service providers (for example hosting and payments) to deliver the service.
• Governing law: these terms are governed by New Zealand law, and you and we submit to the non-exclusive jurisdiction of the New Zealand courts. This doesn't remove any rights Australian customers have under the ACL.
• Questions or complaints: contact hello@ripperchristmas.com. We'll try to sort it out quickly and fairly.